Security

• Collect only what is needed. We work with the minimum data required to deliver each product.
• Keep every customer separate. One customer's data is never visible to another.
• Keep people in control. Important changes are reviewed and approved by people, not applied silently.
• Keep a record. Decisions and changes can be traced back to who made them and when.

Shield looks only at records of how your storage is accessed: who accessed what, when, and from where. It never reads, accesses, or stores the contents of your files, which stay in your own cloud account. Access records are reduced to what security analysis needs before anything leaves your account.

Vision runs inspection on equipment at your site. Which inspection images and production data are collected, where they are kept, and for how long is agreed with you in writing before deployment.

Shield runs on established cloud infrastructure in isolated environments. Data is encrypted while it travels between systems and while it is stored. Only the parts needed to receive data and serve the application can be reached from the internet.

Vision performs inspection on site, next to the production line, so results do not depend on a round trip to the cloud.

Each customer's data is kept separate from every other customer's. In Shield, this separation is built into how data is stored, not just into permission checks.

Our staff cannot browse customer data through the product. Any access needed for support is restricted, separately approved, and recorded.

Sign-in is handled by a dedicated identity service, and we never store your password.

Your administrators decide who on your team can see and do what. Changes to access are limited to administrators and are always recorded.

Vision tests new inspection models on examples they have never seen before they can reach the line. Changes to inspection rules need approval from two different people.

Shield records every approval and settings change, so you can see what changed, who changed it, and when.

Shield keeps a permanent activity record of important actions, such as acknowledging alerts, approving changes, and adjusting access, for two years. You can export it for your own compliance reviews.

Vision links every inspection result to its image, station, part, and review history. When an operator confirms or corrects a result, their decision is kept alongside the original, never in place of it.

Shield analyses activity with many independent checks running side by side. If one is unavailable, the others keep working, so a single failure does not silence detection.

Vision keeps inspecting if a station loses its connection. Results are sent once the connection returns, and updates wait until the station is back online.

You own your data. Shield lets you export your findings and reports at any time, and when you close your account, your data is permanently deleted within 30 days. For Vision, retention and deletion follow your written agreement.

If you find a security issue in Entroptics, please report it to contact@entroptics.com.

We acknowledge reports within 48 hours and send status updates every 7 days until the issue is resolved. Please do not make the issue public until we have confirmed it is fixed. We will credit researchers who report valid issues, if they wish.

If your team is evaluating Entroptics and needs more detail for a security review or questionnaire, contact us at contact@entroptics.com. We will walk you through how each product handles your data.